MANTRA (मंत्र)
Refund, Cancellation & Digital Goods Policy
Effective Date: October 2026 | Version 2.0.0
🪙 Non-Commercial Spiritual Nature
Mantra is primarily a free, non-commercial spiritual contemplation ecosystem. We do not charge subscriptions for accessing core Vedic prayers, daily Japa counting, or traditional scriptures.
1. Beej Coins — Nature & Non-Fiat Status
Beej Coins are internal spiritual merit rewards earned exclusively by completing daily Japa malas, engaging in focused meditation, and consistent devotional practice:
- Zero Fiat Value: Beej Coins do not constitute real currency, cryptocurrency, legal tender, or investment instruments. They cannot be redeemed for fiat cash, exchanged, or withdrawn.
- Non-Transferable: Beej Coins are bound to your individual devotee account and cannot be gifted, traded, or sold across accounts.
- Non-Refundable: Since Beej Coins are non-monetary rewards, they are not subject to monetary refunds or cancellations.
2. Future Digital Goods & In-App Purchases
Should premium spiritual offerings (e.g., specialized high-fidelity audio chants or custom temple visual themes) be introduced in the future:
- Digital Content Nature: Digital content is made available immediately upon purchase. In accordance with applicable consumer protection regulations and Google Play Store policies, once digital content has been consumed or downloaded, transactions are considered final and non-refundable.
- Platform Billing: All transactions are processed through Google Play Billing (or Apple App Store). Billing disputes, refund requests, and chargebacks are governed by the respective store's refund terms.
3. Defective Content & Resolution Assistance
Devotee Satisfaction Guarantee: If a technical defect prevents audio playback or corrupted data prevents proper delivery of purchased digital goods, our support team will promptly investigate and either re-issue the digital access or assist with platform refund approval.
Contact our support desk within 48 hours of encountering the issue at support@aarambhtech.in with your transaction ID.
4. Account Cancellation & Effect on Balances
If you choose to permanently delete your account, any accumulated Beej Coins or promotional items are permanently forfeited at the expiration of the 30-day soft-delete grace period. Forfeited virtual items cannot be restored once the account is purged.
5. Inquiries
For any billing or policy inquiries, write to support@aarambhtech.in.